InstallShield execute error

I’ve hit this error when running an InstallShield setup program on Linux RedHat AS 4.0:

ServiceException: (error code = 305; message = “ISDatabase is unavailable: b22e544779b311a7661cb6eff5bf86d8/isdb”; severity = 0)
at com.installshield.wizard.service.AbstractWizardServices.getISDatabase(Unknown Source)
at com.installshield.util.LocalizedStringResolver.initialize(Unknown Source)
at com.installshield.wizard.service.AbstractWizardServices.addStringResolverMethod(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.addStringResolverMethod(Unknown Source)
at com.installshield.wizard.service.AbstractWizardServices.createStringResolverMethods(Unknown Source)
at com.installshield.wizard.service.AbstractWizardServices.<init>(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.<init>(Unknown Source)
at com.installshield.wizard.service.WizardServicesFactory.createLocalWizardServices(Unknown Source)
at com.installshield.wizard.Wizard.getServices(Unknown Source)
at com.installshield.wizard.Wizard.setWizardValue(Unknown Source)
at com.installshield.wizard.Wizard.initializeWizardPropertyValues(Unknown Source)
at com.installshield.wizard.Wizard.startup(Unknown Source)
at com.installshield.boot.BootMain.boot(Unknown Source)
at run.main(Unknown Source)
ISDatabase is unavailable: b22e544779b311a7661cb6eff5bf86d8/isdbWARNING: could not delete temporary file /tmp/ismp001/9681561

The error was related to the language locale:

[myservermachine opt]# locale
LANG=en_US.UTF-8
LC_CTYPE=”en_US.UTF-8″
LC_NUMERIC=”en_US.UTF-8″
LC_TIME=”en_US.UTF-8″
LC_COLLATE=”en_US.UTF-8″
LC_MONETARY=”en_US.UTF-8″
LC_MESSAGES=”en_US.UTF-8″
LC_PAPER=”en_US.UTF-8″
LC_NAME=”en_US.UTF-8″
LC_ADDRESS=”en_US.UTF-8″
LC_TELEPHONE=”en_US.UTF-8″
LC_MEASUREMENT=”en_US.UTF-8″
LC_IDENTIFICATION=”en_US.UTF-8″
LC_ALL=

As you can see the language is set with UTF-8. This is the root cause for the problem. Just do the following:

export LANG=”en_US”

and try again. At least it works for me.


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